Shipping
As products are personalised, please allow up to 21 days for orders to arrive. We do try to dispatch within 5 working days, but during busy periods this may not be possible. Shipping is a minimum of £1.50, with a maximum charge of £2.95 no matter how much you are ordering. If your order value is over £75.00 shipping is free. If your order is needed quickly, please contact us to establish availability.
Returns
We can not accept returns on any personalised items unless they are faulty. When inputting any personalisation in the ordering process, please double check all spellings as we can not be held responsible for any type errors made at the time of ordering. If you do discover an item to be faulty, please email us - sales@printaribbon.co.uk within 7 days of receipt and we will arrange the return of the goods.
Shipping to Ireland
Our personalised ribbons are light weight therefore, we are more than happy to ship to the Republic of Ireland at the standard shipping prices. Any other products such as chocolates, large quantities of sashes, large quantities of petals and favour pails will incur an additional shipping charge - please contact us before ordering for a quote. If you place an order without contacting us before, we will automatically provide a price for the additional charges. At this stage, you can either choose to go ahead, or have the order refunded in full. Please be aware that no goods will be shipped until any additional charges have been paid in full.
International Shipping
We are a UK based business, our website is currently only set up with shipping charges to post to customers within mainland UK. We can ship abroad if required, however, before ordering please contact us for a shipping quote. Please note that while we offer a free sample service to the UK, customers ordering a sample for international postage may be charged - please contact us for details.
Any customer that does not contact us before ordering will be contacted with additional carriage costs before the order is processed.
