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Opening hours: Mon-Fri 9.30am - 5.30pm / Saturdays 10am - 2pm

Conditions of Use

www.printaribbon.co.uk - Terms of Sale
Any personalised ribbon orders can not be returned unless the items are faulty. If goods are faulty, please contact us at sales@printaribbon.co.uk within 7 days of receipt to arrange a return, we will then inspect the products on arrival, if we deem them to be faulty, we will either replace the products, or give a full refund at the customers discretion. Faulty products are returned to us at the customers expense. Regretfully the original postage cost can not be refunded.

Please be aware that your computer monitor may not show the colours of the ribbon correctly. They look right on our computer screens, so unfortunately that is all we can do! Any ribbon which is deemed to be the wrong colour when it arrives cannot be returned. Please take advantage of our free sample service if you are unsure or want to double check the colour of the ribbon. Please be aware that printed samples can not be provided free of charge. Printed ribbon is available to purchase by the metre if you wanted to see a sample before ordering a larger quantity. 

As the satin ribbon is woven during production, this does not leave an entirely smooth surface to be printed on to. This means that you will not get a solid colour finish when the ribbon is printed - print colours can appear lighter than expected, because the ribbon can be seen through the print. If you are at all unsure as to your colour combination, please contact us for advice. Unfortunately, refunds can not be given as a result of this problem.

The print colour on the ribbon is not entirely fixed, therefore the ribbon is unsuitable for clothing labels, or anything that requires it to last for a significant amount of time. The ribbon is more than durable enough for use on favours etc which it has been designed for. With substantial rubbing or moisture, the print will come off, therefore please ensure when using the ribbon that hands are clean and dry to get the best result.

Ribbon widths and colours will also differ from batch to batch. Ribbon widths will not often differ beyond 1mm. Batch colours of ribbons will differ, even if the colour is meant to be the same. If ordering large amounts, or on seperate occasions, allowances should be made for this.

The print finish on the ribbon will vary from time to time. When ordering separate batches of ribbon, please be aware that the print quality may differ from batch to batch. We will contact you if we consider the print to be unsuitable. Please consider this when ordering as no refunds can be made as a result of the print finish differing. 

Please check all spellings when ordering your items as we can take no responsibility for any type errors at the time of ordering. 

All prices exclude shipping, which has a minimum cost of £1.50 and a maximum cost of £2.95. Orders over the value of £75.00 will receive free shipping. Please refer to our Shipping and Returns page for information on the shipping terms from Print a Ribbon.

Although we do carry a large stock of ribbon colours & widths, some products do occasionally go out of stock. Although they should still be available within the 21 day turnaround, please contact us when ordering if the items are required sooner. In the unlikely event of an item not being available within 21 days, we will contact  you. You will then have the choice of waiting for the item to come in to stock, choosing an alternative item or having a full refund.

When ordering car ribbons and bows, please be aware that the only way to guarantee an exact colour match between the ribbon and the bow is to order a poly car ribbon, and handmade pull bows as these will the be produced from the same roll of ribbon. When ordering satin car ribbons, it should be noted that the poly bull bow colours may vary quite significantly from the satin, although we will always try to match them as close as possible. 

If you have any questions please feel free to contact us at sales@printaribbon.co.uk

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Print a Ribbon is a trading name of All Tied Up (UK) Ltd.
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